La Piazza Pizza and Italian Restaurant

Reviews

• Farrah Chestnut

  star star star_border star_border star_border 20 October 2026

  My friend and I were in Middletown on New Year's Eve afternoon running errands. While driving around, we noticed this restaurant and the sign outside advertising their $5.99 lunch special and decided to grab a quick bite. Upon entering La Piazza, we were coldly greeted by Joana, our server. She was very rude and agitated while she seated us, snatching the extra place settings off of the table. Never once did she smile, ask how we were doing, ask to refill our drinks, or even provide minimally acceptable service. Our food was prepared and delivered quickly, and was hot and seemed to be fresh. The quality of the food was decent, and the overall atmosphere of the restaurant was low key, cute, and the establishment seemed clean. Now, having both worked in the food/drink service industry, my friend and I are great tippers when dining out. We always leave 20%, often leaving as much as 50% for exceptional service! Today however, we did NOT tip Joana, as we would have felt much more comfortable walking back to retrieve our own food from the kitchen, rather than having to be treated so poorly. She made our entire experience very uncomfortable and upsetting, despite the food being pretty good. As a matter of fact, upon exiting we were chased out of the restaurant by our "lovely" server, Joana, as she sarcastically yelled at us about forgetting our receipt and "thanking" us for our tip. I have never received such poor service before, and I have NEVER stiffed a server on a tip before. But I can also tell you, after this experience, I will NEVER return to this establishment.

• Betty McCollum

  star star star star_border star_border 15 October 2026

  This place use to be our favorite Italian restaurant. Service has really declined since Eric and some of the other staff left. It’s a shame I have been patronizing this establishment for 9 years and I think I just had my last meal. Food was still pretty good but the wait staff not so.

• Cynthia Randolph

  star star_border star_border star_border star_border 10 October 2026

  Wow has this place changed! The quality of the food and service used to be exceptional. Our visit last Saturday will be our last. The place was virtually empty. No scallops for the shrimp and scallop entrees. My husband ordered the chicken marsala as a substitute, chicken was tough . My entree was barely room temperature. We were very disappointed.

• Wendolyn Abbott

  star star star star star 9 October 2026

  Love this place. Hubby loves the veal parmesan .

• melissa Mitchell

  star star star star star 29 September 2026

  Cozy and quaint little place. Food was great.